Privacy Policy

01 — Overview

Your privacy matters to us

This Privacy Policy explains how Impossdone ("we," "our," or "us") collects, uses, and protects information about you when you visit our website or engage with our consulting services.

We are committed to protecting your personal information and being transparent about how we handle it. By using our website or services, you agree to the practices described in this policy.

02 — Collection

Information we collect

We collect information you voluntarily provide to us, as well as limited data collected automatically when you visit our website.

Information you provide directly:

  • Name and professional title
  • Company or organization name
  • Email address
  • Any details you share in our contact form or through direct correspondence

Information collected automatically:

  • IP address and general geographic location
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website or source
03 — Usage

How we use your information

We use the information we collect solely to operate and improve our services. Specifically, we use it to:

  • Respond to your inquiries and provide consulting services
  • Send you relevant updates or information you have requested
  • Understand how visitors interact with our website to improve it
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

04 — Sharing

Information sharing

We do not sell or share your personal information with third parties, except in the following limited circumstances:

  • Service providers: Trusted vendors who assist us in operating our website (e.g., email delivery via MailerSend), bound by confidentiality obligations
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets, where the acquiring party agrees to honour this policy
  • With your consent: For any other purpose with your explicit agreement
05 — Retention

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

Contact form submissions and correspondence are typically retained for up to 3 years for legitimate business purposes, after which they are securely deleted.

06 — Security

Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

07 — Your rights

Your rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict how we process your data
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

08 — Cookies

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. These may include:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our website.

09 — Changes

Policy changes

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10 — Contact

Contact us

If you have any questions, concerns, or requests relating to this Privacy Policy, please reach out to us:

Impossdone — Privacy Enquiries

hello@impossdone.com

We aim to respond to all privacy-related requests within 30 days.